Railway - Elevated latency Asia edge proxies – Incident details

All systems operational

Elevated latency Asia edge proxies

Resolved
Operational
Started over 1 year agoLasted about 2 hours

Affected

Edge Network (Legacy)

Partial outage from 5:16 AM to 6:29 AM, Degraded performance from 6:29 AM to 7:34 AM

Southeast Asia (GCP / Singapore)

Partial outage from 5:16 AM to 6:29 AM, Degraded performance from 6:29 AM to 7:34 AM

Updates
  • Resolved
    UTC
    Resolved

    We have confirmed the resolution. All traffic is being sent nominally.

  • Update
    UTC
    Update

    We have found that a small subset of hosts experiencing network connectivity issues in Asia. We have found that a majority of workloads are not affected by this issue. We still monitoring our remidiation.

  • Monitoring
    UTC
    Monitoring

    We implemented a fix and are rolling it out.

  • Identified
    UTC
    Identified

    We have identified the issue and are working on a fix.

  • Investigating
    UTC
    Investigating

    We are currently investigating this incident.

    A small subset of users may see 502s when accessing their services.